Meet Our Staff

Bedford Youth and Family Services is about people – you, the citizens of Bedford; the youth and adults who use our services; our staff, volunteers, and Committee members. What we create between us in our interactions is what community is all about.


My name is Sue Baldauf, and I am the Director of Bedford Youth and Family Services (BYFS). I am the one to talk to about general issues of community concern or to arrange an appointment for counseling. I represent BYFS on local community coalitions, including the Violence Prevention Coalition (VPC), the Bedford Community Partnership (BCP), the School Crisis Team, the Hoarding Task Force, the Housing Task Force, and Healthy Bedford. I also represent Bedford with regional and state groups such as Community Health Network Area (CHNA) 15, Partnerships for a Skilled Workforce, Inc., the Regional Early Childhood Council, and the Massachusetts Municipal Association Human Services Council, to name a sample. 


Hi! I’m Fran Stander, BYFS Administrative Assistant. I am very often the first voice you will hear if you call and the first face you see when you walk into our offices on the second floor of the Town Center building. I know about all our services and can refer you to the right person. I coordinate schedules and appointments to ensure everything runs smoothly. My special projects are Job Match and the Community Social Services Reference Guide.


I am Carla Olson, Healthy Communities Coordinator. I am the one to talk to about the Safe Routes to School Program (SRTS), Bedford in Motion, Healthy Bedford/Healthy Dining, and other Healthy Bedford Initiatives that support active and healthy living in our community.  I coordinate the Healthy Bedford task force, which initially came together as a response to the rising obesity epidemic and comprises state, town, school, and citizen representatives focused on making Bedford a “Healthy Community” for all. The primary goal of Healthy Bedford is to ensure that the built environment promotes wellness and health.  The task force mission is based on Healthy Community design principles, which also aim to strengthen social connections and people’s sense of community while promoting physical activity, improving air quality, reducing the risk of injuries, and curbing local contributions to climate change. I also manage the Healthy Bedford webpage and Facebook page and am certified to teach Mental Health First Aid training.


Hello! I am Jessica Wildfong, the Prevention Services Coordinator for Bedford Youth and Family Services. I coordinate the Middle School After School Program, and the Peer Mentor Program. I work closely with the Bedford Public Schools and the School Health Coordinator on tobacco, alcohol, and drug education. I also work with the Bedford Schools and The Bedford Police to provide Alcohol and Drug diversion programs. Each November I coordinate Substance Abuse Awareness Month activities and mail the updated Safe Homes Directory to the families participating in this community program. I coordinate the biannual Youth Risk Behavior Survey and disseminate the results of the survey to the community.


Bill Linnehan joined the department in April 2013 as Veterans Services Officer. A Vietnam veteran, Bill has a Masters in Community Counseling and Bachelors in Criminal Justice. Prior to his employment in the Lexington/Bedford Veterans District, Bill had a long history working with veterans through Massachusetts Division of Career Services and providing career counseling and case management.


Gina M. Rada was appointed as the Veterans’ Services District Director for the Town of Lexington and the Town of Bedford in December 2014.  An Operation Enduring Freedom Veteran, Gina served in the United States Air Force from 2002-2008 as an Aerospace Medical Service Technician, with a 365-day deployment to Jalalabad, Afghanistan. Her duties included providing medical and administrative support, operating and maintaining therapeutic equipment, and providing training in preventative medicine techniques and Combat Life Saving Skills.  Prior to taking on her role as the Director of Veterans’ Services, she served as the Veterans’ Services Officer for the Town of Watertown.  Gina, along with Bill Linnehan, are committed to providing the Veterans and dependents of Lexington and Bedford with the highest level of services in the administration and application of Veterans benefits.


The clinical counseling staff from Eliot Community Human Services currently providing counseling at BYFS include:

Lynne Chapas, MA, started at BYFS as an Eliot psychology intern in 1999 and worked with children, teens, and adults for 12 years until fall of 2015. After taking a year off from clinical work, she returned to BYFS as Clinical Coordinator August 2016. Lynne enjoys working with adolescents, adults and older adults.

Kristen Herlihy, LICSW - has joined the Eliot staff in November 2011.  She treats adults, adolescents and children in Bedford on Wednesdays and is at the Eliot Center in Concord on Thursdays.

Holly Boker, LICSW - joined the Eliot staff in November 2013.  She treats children and adolescents and specializes in play therapy and parent counseling.  Holly is in the Davis School on Monday mornings, the Eliot Center in Concord on Monday and Wednesday afternoons and available Thursday mornings in Bedford.

Lindsay Kallander, LCSW - joined Eliot Community Human Services as a Masters in Social Work intern in September 2015 and has been working with adolescents and adults since 2010. In June 2016 Lindsay began seeing clients in Bedford and is there on Tuesdays and available at the Eliot Center in Concord on Mondays, Wednesdays, and Thursdays. 

Andrea Vana, LCSW - joined Eliot Community Human Services in September 2016.  She primarily works with children and adolescents. She works in Bedford on Mondays and at the Eliot Center in Concord other days.